Welcome to Support Spy! This blog contains tips and tricks to navigate through the frustrating world of customer support. There are simple steps that you can take to minimize efforts in dealing with customer support and service.
Please take a look at some of my articles:
- 4 simple tips for dealing with big companies
- Supervisor, Supervisor, Supervisor
- Consumer advocates can help make you whole
- Pressuring a company into resolving your complaint
I have also included some customer stories and my thoughts:
- Europcar generates more questions than Jeopardy
- Air Canada and poor baggage handling
- “Let the memories begin”… My experience at Disney
I invite you to share your thoughts and to let others know about this site. If you have any questions please ask.