Know when to walk away and know when to run

You may be really interested in making a purchase when you walk in to a store.  Perhaps a salesperson has approached you and tried to sell you something, and you didn’t know how badly you wanted it until they pointed it out.  Maybe you were browsing and were not ready to purchase.  There are certain scenarios when you need to walk away from a deal:

1. Hard sell

The salesperson talks about how great this deal is and will not give you a chance to research the product or service.  He can’t guarantee the deal will be available later, or tells you someone else is interested and the product is in limited quantity.  Don’t let anyone bully you into a sale.  Walk away. There will be others.

2. Slamming the competition

If the seller has less focus on the product or service that is being  pushed and more on the competitors that are “inferior”, it may be an opportunity for you to learn more about the competition.  The salesperson might also mention that the competition works on commission and he doesn’t.   Walk away.

3. Relentless salesperson

If you tell a salesperson that you need time to think about it, or that you are not interested at the moment, they need to respect your decision.  One follow up is ok.  If they continue to contact you to see if you are interested in making the purchase, tell them you are walking away.

4. Bait and switch

You ‘ve done your research and go in looking to buy something specific.  The salesperson (subtly or not) slams the product.  However, he is willing to sell you something that is more expensive under the guise that it’s better!  Stick with the original item, or walk away.  Don’t impulse buy when you have focused  your research on a different product. The salesperson may be correct but walk away and do your own homework first.

5. Trust me!

If a salesperson is willing to promise you something in a deal, but not willing to put it in writing, don’t count on it after you sign a contract.  This includes big purchase, like homes, cars or vacations, as well as insurance, financial products, and day-today purchases.  If you negotiate long enough, you will be amazed at what will be promised to you.

6.  Crazy eyes

When the the salesperson can’t make eye contact with you while delivering their pitch or when they are answering questions, they are probably not being completely honest with you.  Walk away.  Great poker players understand eye contact, vocal changes and body language.  This can be crucial in getting out of a bad deal.

7.   What is it?

It’s been 60 seconds into a sales pitch, and you don’t know what is being sold. The dream that they are trying to sell you will turn into a nightmare. Walk away.

8. Too good to be true

If the deal sounds too good to be true, go cool off.  Walk away. Seek the advice of friends, family, and professionals.

9. You must pay to get the deal

If you’ve won a ‘lottery’ especially.  There is no need to pay someone for the privilege of winning or buying something.  Perhaps there may be 1 or 2 exceptions (i.e. Costco).

The bottom line is that if your Spidey sense is tingling, trust it.  If you are not a mutant super-hero take some time and seek out trusted opinions.  The salesperson, no matter how hard they are working, have their own interest in mind and many times it will come ahead of yours.

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One Response to Know when to walk away and know when to run

  1. Lisa B says:

    I always walk away when a sales person does not give me the total cost upfront. I want the all in price. I don’t want them to quote me the price only to find they neglected to add the shipping cost, the stocking fees and warranty etc.

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