Tag Archives: McDonalds

McDonald’s works to change its image

I hadn’t been inside a McDonald’s in a long time, but must admit I couldn’t resist the occasional drive through.  Well, I had the opportunity to go to a newly renovated one and the restaurant experience is greatly improved. The … Continue reading

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The cost of customer service for fast food chains

It appears that other fast food/coffee shops have taken notice of the Starbucks model. For years Starbucks has invited its customers to spend more time in its locations with comfortable seating, pleasant decor, free WiFi and a sense of comfort.  … Continue reading

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