Tag Archives: rogers

The Current State of Canadian Telecom

Living in Canada, means at one time or another you’ve complained about your cell phone provider (this goes for Internet service providers too). It’s telling of the current state of the Canadian telecommunications industry – three industry giants Rogers, Bell, … Continue reading

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Alternatives to Bell & Rogers

Are you sick of dealing with constant billing errors and service failures?  Or maybe you’ve just had it with the obscene price you are paying for phone and cable, and the aggressive caps on internet.  Bell & Rogers have enjoyed … Continue reading

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Pressuring a company into resolving your complaint

Have you ever been so upset with a company after a terrible  experience or lack of response that you threatened to go to the Better Business Bureau (among other choice words)?   Well, you may want to plan future attacks more … Continue reading

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4 simple tips for dealing with big companies

For my first post, I thought I would provide some basic, tangible tips. This post is focused on getting the most out of first line support at large companies. Too often these simple tactics are overlooked: Use email when dealing … Continue reading

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