Tag Archives: service

What does the TTC owe you?

In a recent post, Toronto Mike posted an open letter from a disgruntled TTC customer. The customer had a terrible experience riding the TTC on a recent Sunday in August.  The ‘troubled TTC user’ began the letter by noting that … Continue reading

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Tips on tipping

“I don’t tip because society says I have to. Alright, I tip when somebody really deserves a tip. If they put forth an effort, I’ll give them something extra. But I mean, this tipping automatically, that’s for the birds. As … Continue reading

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Alternatives to Bell & Rogers

Are you sick of dealing with constant billing errors and service failures?  Or maybe you’ve just had it with the obscene price you are paying for phone and cable, and the aggressive caps on internet.  Bell & Rogers have enjoyed … Continue reading

Posted in Big Companies | Tagged , , , , , , , , , , , , | 93 Comments

5 Reasons Why ING Direct’s Support Wins Gold

Although ING Direct Canada can bring in customers with its higher interest rate on savings accounts and fee-less banking, they have slowly been introducing other types of accounts to expand existing customer relationships.  The newest offer from ING is THRIVE, … Continue reading

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Welcome to Support Spy

Welcome to Support Spy. After reading so many blogs out there over the last few years, and seeing the way the blogging community unites, I’ve been inspired to try to make a difference. Let’s get started!  The purpose of this blog … Continue reading

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