Support Spy has compiled a list of Canadian (for now) contacts for some of the more frequently requested companies. This list will continue to grow. If you are having trouble with support in an organization, find the right people to contact below:
| Bell Canada | Executive Office | executive.office@bell.ca |
| Complaints | executive.complaints@bell.ca | |
| Rogers Communications | @RogersHelps and @RogersBuzz | @RogersNina |
| @RogersMary | ||
| @RogersMiranda | ||
| Office of the President | Rogers Cablesystems | |
| 855 York Mills Rd | ||
| Don Mills ON M3B 1Z1 | ||
| Fax: 1-877-331-1573 | ||
| Office of the Ombudsman | 350 Bloor Street East | |
| Ombudsman – Don Moffatt | Toronto, Ontario | |
| M4W 0A1 | ||
| Fax: 416-935-3604 | ||
| ombudsman@rci.rogers.com | ||
| All Telecom - | Commissioner for Complaints for Telecommunications Services (CCTS) | |
| Final Escalation Point | www.ccts-cprst.ca | |
| 1-888-221-1687 | ||
| Enbridge | Office of the Ombudsman | 416-495-6155 |
| 1-866-817-6836 | ||
| ombudsman@enbridge.com | ||
| Ombudsman – Eileen Campbell | direct: 416-753-4675 | |
| Direct Energy | Office of the President | 1-866-756-3929 |
| All Energy - | Ontario Energy Board | P.O. Box 2319 |
| Final Escalation Point | 2300 Yonge Street | |
| Toronto, Ontario | ||
| M4P 1E4 | ||
| Toll-free: 1-888-632-6273 | ||
| Fax: 416-440-7656 | ||
| Credit Bureaus | ||
| Equifax | Escalation by mail | 5650 Yonge St. |
| Toronto, Ontario | ||
| M2M 4G4 | ||
| TransUnion | Escalation by mail | 3115 Harvester Rd. |
| Suite 201 | ||
| Burlington, Ontario | ||
| L7N 3N8 | ||
